Knows The Drill

Recruiting agencies

Virtual assistants for recruiting agencies

Keep your recruiters in the conversations that move a search forward. Your recruiting agency virtual assistant coordinates interviews, candidate records and outstanding feedback. We recruit and prepare your assistant for recruiting workflows and the responsibilities agreed with your agency before handoff.

Find your assistant

Keep the search moving between interviews.

A hiring manager moves an interview. The candidate replies to a different recruiter. Feedback is still in someone's inbox. Each change needs an owner who can connect the messages, update the record, and leave a clear next step.

Start with the coordination that repeats across your open roles. Your scheduling rules, approved messages, and recordkeeping conventions give an assistant a practical starting point. One shared exceptions list can show what needs attention and which recruiter owns the decision.

The work to hand off

The coordination around your recruiters' conversations

01

Interview scheduling and changes

Supply interviewer availability, interview format, and the recruiter responsible for the role. An assistant can coordinate options, send approved confirmations, check that meeting details match, and record rescheduling requests. When no available slot works, the recruiter receives the conflict and the choices that remain.

What you get back: Confirmed interview details and unresolved scheduling conflicts

02

Candidate record upkeep

Define which administrative fields to maintain and which source takes precedence. An assistant can add contact updates, attach supplied documents, and record recruiter-approved status changes. Conflicting information goes back to the recruiter with its source, so an uncertain detail does not quietly become a candidate fact.

What you get back: Current administrative records with discrepancies flagged for review

03

Candidate document preparation

Provide your presentation template and the candidate's source material. An assistant can format documents, organize attachments, and flag missing sections for the recruiter. Qualifications, employment history, and other substantive details stay faithful to the source; the recruiter approves the pack before it goes to a client.

What you get back: A formatted candidate pack ready for recruiter approval

04

Feedback and approval follow-up

Set the owner and follow-up point for each interview or role update. An assistant can request outstanding feedback using approved language and assemble pending actions by recruiter. A changed requirement is flagged separately from routine reminders, so the recruiter can decide which active candidates need another review.

What you get back: An open-action list organized by role and owner

Illustrative workflow

A recruiter's daily exceptions list

Use this example to define what needs attention today. Give every exception an owner and a next action.

Interview conflict

Assistant preparesThe original slot, the requested change, and available alternatives for everyone involved.

Recruiter decidesWhether to change the interviewer, offer another time, or contact the client directly.

Feedback overdue

Assistant preparesThe interview record, feedback owner, last reminder, and next agreed follow-up.

Recruiter decidesWhether to escalate and what the candidate should be told about next steps.

Document missing

Assistant preparesThe specific item on the approved checklist and a record of requests already sent.

Recruiter decidesWhether the process can continue or the missing information needs a conversation.

Role requirement changed

Assistant preparesThe new client instruction alongside the previous approved version, with affected records identified.

Recruiter decidesHow the requirement changes candidate assessment and which communications to approve.

Illustrative example — not a client record

An interview conflict ready for the recruiter

Use this brief when a candidate's new availability conflicts with an existing interview. Keep the proposed replacement separate from the confirmed invitation.

Interview reference
Example entryRA-026: the panel interview for the operations manager search.
What to provide or checkConnect the scheduling issue to the correct role and interview stage.
Confirmed appointment
Example entryTuesday at 9 a.m. Pacific; the original invitation is still on the calendar.
What to provide or checkPreserve the current appointment until a change is authorized.
Candidate request
Example entryThe candidate asks to move the interview to 10 a.m. Pacific that day.
What to provide or checkRecord the requested change in the same time zone as the original slot.
Panel conflict
Example entryOne panel member is unavailable at 10 a.m.; the other has confirmed availability.
What to provide or checkShow the specific conflict and which responses have been received.
Decision needed
Example entryThe recruiter decides whether to find another time or change the panel before a revised invitation is sent.
What to provide or checkGive the recruiter a clear scheduling choice without implying that the interview has moved.

Ready to hand over when: The recruiter can see the existing invitation, the candidate's request and the panel conflict in one time zone, with a named owner for approving the change.

Download the blank template (CSV)

No email required. The file includes field names and guidance, with blank spaces for your own inputs. Use it to describe the work during matching; keep private client information out of an initial inquiry.

Shape the role around the workload

Are interview changes pulling recruiters away from candidate conversations?

A useful fit when

  • Active searches create a recurring flow of scheduling changes, document preparation and feedback reminders.
  • Recruiters can supply the interview sequence and make decisions when calendars or requirements conflict.

Discuss the setup first

  • Interview panels span working hours that one assistant cannot cover within the proposed schedule; agree the overlap you need.
  • Several recruiters need support, but no one owns the shared queue or decides which search takes priority.

Managed support provides a dedicated, full-time assistant. Direct-hire responsibilities, hours and employment terms are agreed during matching.

Keep recruiting judgment with your recruiters.

Agree which updates an assistant can make and which require approval. Questions about suitability, compensation, or offers go to the recruiter who owns the relationship, with the correspondence attached so they can pick up the conversation.

  • Final candidate assessment, ranking, selection and rejection decisions
  • Compensation, offer terms, and employment advice
  • Changes to candidate facts or substantive job requirements

Bring one active role to the matching conversation.

  • 01A sample interview sequence, including calendar rules and the recruiter who resolves conflicts
  • 02Your applicant tracking system, required fields, and proposed access to candidate information
  • 03Approved candidate messages, document templates, and rules for recording status changes
  • 04The number of recruiters involved, their working hours, and how they assign shared priorities

Recruit. Prepare. Hand over.

Recruited for you. Trained for your industry.

First, we discuss your niche and the work you want your assistant to own. Then we recruit and prepare them in depth for the industry and responsibilities agreed with you before handoff. The matching conversation defines the skills, tools and preparation time your role needs.

We assess English fluency, practical problem-solving and independent judgment, so your assistant can work through the next step and recognize when to bring you in.

Choose the support behind your hire.

Managed assistant

A dedicated, full-time assistant through our service, with ongoing support from our team. One monthly fee.

Explore managed support

Direct hire

We recruit and train an assistant for you to hire directly into your team. You manage the day-to-day. One placement fee.

Explore direct hiring

The examples on these pages are a starting point. Bring the broader range of work you want covered to the matching call. We agree responsibilities, preparation time, working hours, fees and terms before you start.

Before you bring someone on

Can an assistant screen candidates for us?
Sourcing and screening support can be discussed as part of your agency role, alongside interview coordination and records. We prepare the assistant for the recruiting niche and agreed responsibilities before handoff. Define the criteria, tools and review process during matching; final candidate assessment and hiring decisions remain with your recruiters.
Will the assistant know our applicant tracking system?
Your applicant tracking system and recruiting workflow are part of the matching conversation. We prepare your assistant for the agreed tasks and tools before handoff. Tell us which actions they will perform, any required prior experience and the scheduling overlap your recruiters need; we also discuss preparation time.
Can one assistant support several recruiters?
That is a workload and role-design discussion. Bring the number of active roles, interview volume, and recurring administrative tasks. Set one way to resolve competing requests, so the assistant has clear priorities when two recruiters need help at the same time.
Can the assistant communicate with candidates?
Routine scheduling and document requests can be discussed as part of the scope. Provide approved wording, a clear introduction to the assistant's role, and rules for handing questions to a recruiter. Candidates should know who is coordinating logistics and who can answer questions about the opportunity.
How is recruiting agency support priced?
Managed support provides a dedicated, full-time assistant for a monthly fee, with ongoing KTD team support. With direct hire, you pay a placement fee and hire into your team. Scope and terms are agreed before you start.

Give recruiters back their recruiting time.

Bring an open-role checklist or an interview process that takes too much coordination. We will help define the support, systems and working hours your agency needs.

Find your assistant

A different kind of business?

Explore other ways to organize the work around your team.