For interior designers and studio teams
Keep your attention on the design while someone follows the details from client approval to delivery. Knows The Drill recruits and prepares your assistant for interior design studio work and your agreed responsibilities before handing them over to your team.
Find your assistantThe client approves a finish, a vendor revises a lead time, and the receiving warehouse needs the order reference. Across several rooms and projects, even a small change creates another chain of messages for your studio to untangle.
Give an assistant responsibility for keeping the selection record, approval history and supplier updates connected. Your designers can see which decisions are still open and which approved items need attention before installation.
The work to hand off
Working from your designers' selections, an assistant can organize item references, finishes, dimensions supplied by the team and supporting files by room or project. They can prepare approval requests and record the client's response, keeping requested changes separate from approved selections.
What you get back: A selection register with the latest client approval for each item
Your assistant can request quotes, availability updates and order acknowledgments for specified items. They can compare the returned details with the approved record and flag a different finish, quantity or quoted date. Your team receives the original response alongside the question that needs resolving.
What you get back: A supplier follow-up list with quotes, confirmations and discrepancies
Connect order references with the receiving location, vendor updates and installation schedule supplied by your team. An assistant can follow up on shipping information, collect reported damage details and coordinate availability with authorized contacts. Delivery changes stay visible to the person arranging the installation.
What you get back: An order status sheet with receiving details and delivery exceptions
An assistant can assemble the current selection files, open approvals and supplier updates before a client meeting. Afterward, they can record the actions you assign and prepare the agreed follow-up. Each message uses the information and recommendations your designer has approved.
What you get back: A client meeting packet and follow-up list tied to the project record
Illustrative workflow
Use one item record to connect what the designer specified, what the client approved and what the supplier confirmed. A change should lead to a decision before it becomes an order.
Assistant preparesRecord the item reference, supplied specifications, room and supporting files.
Your team decidesWhether the item meets the design, practical requirements and budget.
Assistant preparesSend the approved selection material and record approval or requested changes.
Your team decidesHow to respond to questions and whether a revised selection is needed.
Assistant preparesAssemble the approved item, quantity, quote and delivery details for the purchaser.
Your team decidesWho may place the order, the spending limit and the accepted terms.
Assistant preparesAttach the acknowledgment and flag any difference from the authorized details.
Your team decidesWhether to accept a change, seek a correction or consider a different item.
Assistant preparesUpdate the record from the supplier's response and notify the assigned studio contact.
Your team decidesAny change to the installation plan or message to the client.
Illustrative example — not a client record
Use this item record when a supplier acknowledgment differs from the approved selection. It lets the designer compare the two sources before deciding the next instruction.
Ready to hand over when: The designer can compare the approved finish with the supplier acknowledgment and see that the order record still needs an authorized instruction.
Download the blank template (CSV)No email required. The file includes field names and guidance, with blank spaces for your own inputs. Use it to describe the work during matching; keep private client information out of an initial inquiry.
Shape the role around the workload
Managed support provides a dedicated, full-time assistant. Direct-hire responsibilities, hours and employment terms are agreed during matching.
Agree which records your assistant maintains and which actions need a designer or purchaser. Keep the approval trail close to the item so everyone can see the basis for the next step.
Recruit. Prepare. Hand over.
First, we discuss your niche and the work you want your assistant to own. Then we recruit and prepare them in depth for the industry and responsibilities agreed with you before handoff. The matching conversation defines the skills, tools and preparation time your role needs.
We assess English fluency, practical problem-solving and independent judgment, so your assistant can work through the next step and recognize when to bring you in.
A dedicated, full-time assistant through our service, with ongoing support from our team. One monthly fee.
Explore managed supportWe recruit and train an assistant for you to hire directly into your team. You manage the day-to-day. One placement fee.
Explore direct hiringThe examples on these pages are a starting point. Bring the broader range of work you want covered to the matching call. We agree responsibilities, preparation time, working hours, fees and terms before you start.
Bring us the approvals, supplier follow-ups and order details taking over your day. We will help shape a role around your projects and prepare an assistant for the way your studio works.
Explore other ways to organize the work around your team.
